Services

Maighréad Kelly Consultancy - MKC supports companies and employers to solve their problems and overcome barriers so that their business or service can operate both more efficiently and effectively.

Work Place Investigator 

In today’s working environment it is imperative that employers are seen to be open and transparent. Hence, when faced with a complaint within your company it is important that the employer engages external and impartial experts in order to deal with these complaints.

Maighréad is an experienced Workplace Investigator. The goal of every investigation that she will undertake is to determine the facts surrounding the alleged conduct that led to the complaint. As an impartial, independent investigator she serves as a fact-finder and is very skilled at both interviewing and the interview process so that the interview questions are relevant, reveal the facts of the matter, and enable both Maighread and her investigation team to make credible determinations. Maighread’s investigation reports cover systemic issues, finding of fact and recommendations for organisational change.

HR Support 

All companies who employ staff will have questions over employment law and the right way to proceed when hiring employees. In periods of change – when they are growing quickly or needing to downsize – they will need to call in an expert to guide them through the process.

In sectors such as disability, health and homecare it is often an employee’s market and good employees will often have a pool of potential employers to able to gain meaningful and fulfilling employment. Therefore it is essential that employers have the skills and knowledge to be able to firstly attract these employees into their organisation and then keep them. This fluidity within these sectors has resulted in a high level of turnover of staff which can have a significant impact on the employers’ ability to hire good, hardworking and career driven employees.

Maighréad’s background in this sector and her significant Senior Management experience in hiring staff from all disciplines and at all levels within organisations has resulted in her being in the unique position of being able to advice and guide employers in this area. Maighréad offers impartial advice and guidance on the hiring process and is available to sit on interview panels as the external interviewer.

Compliance & Risk Management

 

There is a huge demand for Home Care Agencies in Ireland however regardless of the size of the company the demand for regulations and clear standards of care is also gaining momentum. With these rapid changes, ways to achieve home care compliance to satisfy forthcoming HIQA demands and greater patient satisfaction; standards have become essential to keeping agencies financially stable.

Maighréad helps and supports these agencies to develop compliance solutions to meet the demands of the newly proposed regulations and address risks in the home environment. She will partner with your agency to help you identify your priorities, ensuring that you have the knowledge and resources you need to deliver care consistent with best practices. Maighréad will also support you to develop tools for more effective monitoring, documentation, quality assurance, and evaluation systems in order for your company to be able to achieve the highest standards in care. She also support homecare agencies efforts in recruitment, staffing, and operations.

Governance 

The Charities Regulator intends that 2019 will be a “year of learning and preparation for charities” in relation to their new Governance Code. All charities are expected to comply with the code by 2020 and, from 2021, all charities will be required to report on their compliance with the Code on an annual basis, by filling out a (50 page) Compliance Record Form.

Maighréad has been a Company Director since 2014 and is both experienced and knowledgeable in the area of Governance and assessing governance compliance within companies. She will partner with your charity, organisation or social enterprise to help your CEO and Board of directors to identify the areas of priority in order to be compliant with the Charity Regulators Code. She will then provide you with support, assistance and guidance in order to address those priorities.


Skills

Governance
External Investigations
HR Support
Operations